CrownMen Shop ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website (www.crownmenshop.com) or make a purchase from us.
This policy is provided in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. By using our website, you acknowledge that you have read and understood this policy.
The data controller responsible for your personal data is CrownMen Shop. For any data protection enquiries, please contact us at [email protected].
We may collect and process the following categories of personal data:
| Category | Details |
|---|---|
| Identity Data | Full name |
| Contact Data | Email address, delivery address, phone number |
| Transaction Data | Order details, payment confirmation, purchase history |
| Technical Data | IP address, browser type, operating system, device information |
| Usage Data | Pages visited, time spent on site, navigation patterns |
We do not collect or store your full payment card details. All payment information is processed directly and securely by Stripe.
We use your personal data for the following purposes:
We process your personal data on the following legal grounds under UK GDPR:
Your personal data is stored securely using industry-standard encryption and access controls. We use secure, reputable hosting infrastructure and take appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction.
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Order records are retained for a minimum of six years in accordance with UK tax and accounting regulations. You may request deletion of your data at any time, subject to our legal obligations.
We share your personal data with the following trusted third-party service providers, solely for the purposes described in this policy:
| Provider | Purpose | Data Shared |
|---|---|---|
| Stripe | Payment processing | Name, email, payment details |
| Fulfilment Partners | Order dispatch and delivery | Name, delivery address |
| Analytics Tools | Website performance analysis | Anonymised usage data |
We do not sell, rent, or trade your personal data to any third party for marketing purposes. All third-party providers are contractually obligated to handle your data securely and in accordance with applicable data protection laws.
In the course of fulfilling your order, your delivery details may be shared with international fulfilment partners located outside the United Kingdom. Where such transfers occur, we ensure that appropriate safeguards are in place, including standard contractual clauses approved by the Information Commissioner's Office (ICO), to protect your personal data in accordance with UK GDPR.
Under UK data protection law, you have the following rights:
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use and how to manage them, please refer to our Cookie Policy.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at [email protected].