These Terms and Conditions ("Terms") govern your use of the CrownMen Shop website (www.crownmenshop.com) and any purchases made through it. By accessing this website or placing an order, you agree to be bound by these Terms in full. If you do not agree with any part of these Terms, you must not use this website.
CrownMen Shop is an online retail business operating within the United Kingdom, selling hair building fibres and related grooming products. All references to "we", "us", or "our" refer to CrownMen Shop. All references to "you" or "your" refer to the customer or website visitor.
You may use this website for lawful purposes only. You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website. You must not use this website for any fraudulent purpose, or in connection with a criminal offence or other unlawful activity.
You must be at least 18 years of age to make a purchase on this website, or have the consent of a parent or guardian.
We make every effort to ensure that product descriptions, images, and specifications displayed on this website are accurate and up to date. However, we do not warrant that all product information is complete, reliable, or error-free. Colours displayed on screen may vary slightly from the actual product due to monitor settings and photographic conditions.
Our products are cosmetic in nature and are intended for external use only. They are not medical devices, pharmaceutical products, or hair growth treatments. No medical claims are made or implied. If you have any concerns about skin sensitivity or allergies, we recommend performing a patch test before full application.
When you place an order through our website, you are making an offer to purchase the products in your order. All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order at our discretion, including but not limited to cases of suspected fraud, pricing errors, or product unavailability.
An order confirmation email does not constitute acceptance of your order. Acceptance occurs when the product is dispatched to you. If we are unable to fulfil your order, we will notify you and issue a full refund to your original payment method.
All prices displayed on this website are in British Pounds Sterling (GBP) and include VAT where applicable. We reserve the right to change prices at any time without prior notice, although changes will not affect orders that have already been confirmed.
Payment is processed securely through Stripe, a PCI-DSS Level 1 certified payment processor. We accept major credit and debit cards. We do not store your full card details on our servers. All payment information is handled directly by Stripe in accordance with their security standards.
You may request to cancel an order by contacting us at [email protected] as soon as possible after placing it. If the order has not yet been dispatched, we will cancel it and issue a full refund. Once an order has been dispatched, it cannot be cancelled, but you may return the product in accordance with our Refund & Returns Policy.
We offer free standard delivery to all addresses within the United Kingdom. Estimated delivery times are provided as a guide and are not guaranteed. For full details, please refer to our Shipping Policy.
To the fullest extent permitted by law, CrownMen Shop shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of this website or purchase of our products.
Our total liability to you for any claim arising from or related to a purchase shall not exceed the amount you paid for the product in question. Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.
All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of CrownMen Shop or its content suppliers and is protected by United Kingdom and international copyright laws. You may not reproduce, distribute, modify, or create derivative works from any content on this website without our prior written consent.
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
We reserve the right to update or amend these Terms at any time. Any changes will be posted on this page with an updated revision date. Your continued use of the website following any changes constitutes your acceptance of the revised Terms.
If you have any questions about these Terms, please contact us at [email protected].